Boost Earnings, Elevate Guest Service

FAQ

Boost Earnings, Elevate Guest Experience

The Smarter Way
to Handle Hospitality
Logistics

QHero streamlines hotel operations by simplifying package management. Our AI native platform enables package scanning and tracking without manual entry, saving time, reducing complexity, and increasing efficiency.

Streamline
Your Process

We know that tracking and managing incoming packages can take valuable time away from your other responsibilities. QHero is designed specifically for hotels to make package handling simple and efficient, from receipt to delivery.  

Eliminate Mistakes

Are you still spending precious time manually entering the recipient name and the package tracking number? With QHero, our Optical Character Recognition (OCR) technology reads the tracking number, recipient’s name, and sender to reduce errors.

 

Protect Your
Customers' Data

QHero is SOC2 certified. Our data security has been reviewed by independent auditors to ensure compliance with industry best practices.

 

Trusted By

Hotel Benefits

Save Time,
Increase Revenue

QHero takes care of time-consuming tasks like package entry and lost and found shipping, allowing your employees to focus on providing exceptional guest experiences. 

No more lost time finding a lost shipment or filing an insurance claim 

Know your data is protected 

Enhance the guest experience with easy receiving and shipping

Bring in unrealized revenue through package handling fees and a shipping commission

How it works

QHero, designed specifically for hotels, offers a comprehensive solution for managing guest and group packages. Developed by shipping and receiving experts with firsthand experience in the complexities of hotel logistics, QHero provides both software and expert guidance to streamline the entire package handling process.

In partnership with TripHero, QHero ensures complete management of all your hotel’s shipping and receiving requirements.

01

Quickly and easily scan any label to add a package to the system

02

Track the package in the hotel from receipt to delivery with easily auditable data and photo backups

03

Create daily reports of newly received and delivered items

04

Accurately add package fees to guest folios

05

Easily ship outgoing package through partnership with TripHero

Download a brochure

We know that tracking and managing incoming packages can take valuable time away from your other responsibilities. QHero is designed specifically for hotels to make package handling simple and efficient, from receipt to delivery.

What Our Customers
Are Saying

Don’t just take our word for it—discover how we’ve made a difference for clients just like you.

QHero has provided us peace of mind when it comes to package handling. We have saved 1-2 hours every day with the app, and it’s great to have an easily auditable record of every package we receive.

Craig G.

Purchasing Manager at Hyatt
Regency Jacksonville

The app is easy to use and super convenient for the guest. It’s an awesome service and I think other hotels would really benefit from using it, especially to generate additional revenue.

Goldyne D.

Front Office Manager at
The Lodge at Santa Fe

See how QHero.ai could
change your hotel

Save 2 hours of employee
time per day

Increase package
handling revenue by 25%

Bring in $4 per room
per month

Get in touch

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